Care Act eligibility help · England
Care Act Eligibility Help & Advice
Independent professional advice to help you understand an adult social care eligibility decision and what it means for your situation.
Make a Free Initial EnquiryNo obligation. Your initial enquiry is free.
Unsure about an eligibility decision?
Receiving a Care Act assessment does not always mean that the outcome is easy to understand. You may have been told that some or all of a person's needs are not eligible for support, or you may simply be unclear about how the local authority reached its decision.
You may be concerned because the decision does not seem to reflect the person's actual difficulties, some needs appear to have been overlooked, circumstances have changed, or you are unsure what the decision means for future support.
Care Act eligibility decisions depend on individual circumstances. Reading general information online is not always enough to understand how it applies to a particular person.
Understanding what the decision means
The Care Act provides a national framework for determining eligibility for adult care and support in England. How that framework applies to an individual can be more complicated.
We can help you understand the information you have received, the issues that may need closer consideration and the practical questions you may want to explore.
Our role is not to promise that a decision will change. It is to help you understand your position so you can make an informed decision about what to do next.
Make a Free Initial EnquirySpeak to an experienced registered social worker
Online Consultation
£125
Up to 60 minutes of independent professional adult social care advice and guidance online.
About our advice
Social Care Answers provides independent professional social care advice and guidance in England. We do not provide legal advice or representation, replace statutory services, or guarantee a particular outcome. Social Care Answers is not an emergency service. If someone is in immediate danger, contact the emergency services.