Independent social care advice · England
Adult social care can be complicated.
Understanding it doesn’t have to be.
Speak to an experienced registered social worker for clear, independent online advice about adult social care.
Get answers. Understand your options. Know what to do next.
Make a free initial enquiryNo obligation. Your initial enquiry is free.
When you need clarity, we’re here to help.
Adult social care can involve assessments, eligibility decisions, care planning, funding, safeguarding, mental capacity, hospital discharge and multiple organisations. Sometimes, you simply need someone with professional experience to explain what’s happening and help you work out what to do next.
Understand
Make sense of social care processes, decisions and terminology.
Review
Get an independent professional perspective on your circumstances and relevant documentation.
Plan
Understand your options and identify practical next steps.
Professional advice when you need it
Online Consultation
£125
Up to 60 minutes of online professional social care guidance.
Adult social care advice
Advice for common adult social care issues
Explore our guidance on some of the issues people commonly contact Social Care Answers about.
Care Act Assessments
Help understanding assessments, decisions and what may happen next.
Care Act Eligibility
Independent guidance when an eligibility decision is unclear or concerning.
Social Care Funding
Help understanding care funding, charges and self-funding situations.
Care & Support Plans
Advice when you are unsure whether a care plan reflects the person's needs.
Hospital Discharge
Support understanding adult social care arrangements following a hospital stay.
Mental Capacity
Professional guidance when mental capacity issues affect social care decisions.
Free initial enquiry
Tell us briefly what you need help with.
We’ll use your initial enquiry to understand the broad issue, check whether we may be able to help and identify any potential conflicts before discussing next steps.
About our advice
Social Care Answers provides independent professional social care advice and guidance. We do not provide legal advice or representation, replace statutory services, or guarantee a particular outcome. Social Care Answers is not an emergency service. If someone is in immediate danger, contact the emergency services.